Listenza agrees to provide lead generation and full marketing support designed to help the Client connect with qualified, interested, and exclusive home seller leads. All leads and advertising efforts will be targeted based on the Client’s selected market preferences and criteria.
A one-time setup fee of $2,500 USD is due upon signing this Agreement.
The Client may deduct the $2,500 setup fee from their first successful closing generated directly from a Listenza-provided lead.
For any closed real estate transaction (buying or selling) resulting from a Listenza-provided lead, the Client agrees to pay an 8% referral fee based on the Client’s net commission after broker split.
By submitting payment, the Client authorizes Listenza’s secure, PCI-compliant payment processor to charge the agreed amount. Listenza does not store, process, or access credit or debit card information directly.
The first qualified lead will be delivered within 30 days of the Agreement start date.
A total of 54 exclusive seller leads will be delivered within 365 days.
A lead is considered qualified if it meets all of the following conditions:
Located within the Client’s target market
Has expressed intent to sell within 1–3 months
Is the legal property owner or an authorized decision-maker
Has provided consent to be contacted by the Client
Leads that are non-homeowners, clearly uninterested, or unreachable after three (3) contact attempts within seven (7) days) may be reviewed. If validated by Listenza, one (1) replacement lead will be provided within the contract period.
Listenza reserves the right to make the final determination of lead validity based on communication records, system logs, and internal verification processes.
The Client agrees to:
Promptly contact each lead provided
Maintain consistent and professional follow-up
Provide accurate feedback regarding lead quality and engagement when requested
Leads provided by Listenza are for the Client’s exclusive use only and may not be resold, shared, transferred, or reassigned under any circumstances.
If no feedback is received within seven (7) days of lead delivery, the lead will be deemed valid and accepted by the Client.
Refund requests must be submitted within 30 days of the Agreement start date
Refunds are only available if no qualified lead has been delivered during this period
Eligible refunds are limited to 50% of the setup fee
Approved refunds will be processed within 60 business days
No refunds will be issued once at least one qualified lead has been delivered
No refunds will be issued if the Client fails to follow up with leads in good faith
No disputes or refund claims will be accepted after the initial 30-day period
This Agreement remains active for 365 days from the date of signing.
The referral fee obligation remains enforceable for any future transaction that results from Listenza-provided leads, up to six (6) months after the lead has been provided, even if the initial 365-day term has expired.
Up to 10 hours per business day of email, phone, chat, and WhatsApp support.
Lead tracking via a shared Google Spreadsheet
Live call transfers
Lead call recordings
Appointment scheduling
Monthly performance reports
Dedicated account manager access
Paid advertising management (including social media and search advertising)
Social media management (posting, targeting, optimization)
Listenza observes all official U.S. national public holidays. Support and lead delivery services may be paused on these dates, with service timelines adjusted accordingly.
If additional time off is required beyond national holidays, Clients will be notified at least seven (7) days in advance.
Both parties agree to maintain strict confidentiality of all proprietary, business, and client information. No information may be shared, copied, sold, or disclosed to any third party without prior written consent, except where required by law.
Listenza shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of its services, marketing efforts, or provided leads.
All business decisions, follow-up actions, negotiations, and transaction outcomes remain solely the responsibility of the Client.
This Agreement constitutes the complete and exclusive understanding between Listenza and the Client and supersedes all prior communications or representations, whether written or oral.
Any modifications must be made in writing and signed by both parties.
By submitting payment for the Platinum Plan, the Client authorizes Listenza to process the agreed amount through its secure, PCI-compliant payment processor.
The Client confirms that:
All payment details are entered directly on the processor’s secure platform
Listenza does not store or access card information
The Client fully understands and accepts all payment, referral, refund, and service terms outlined in this Agreement.
