Listenza provides a combination of Virtual Assistant and Marketing Support Services designed to assist with daily operations, lead generation, and business growth.
Services include, but are not limited to:
Cold Calling
Customer Support
CRM Management
Administrative Tasks
Calendar Scheduling
Google Rankings (SEO support)
Website Management
Social Media Management
Expired Lead Reactivation
FSBO (For Sale By Owner) Outreach
The Client will be assigned one (1) dedicated assistant to perform tasks based on agreed requirements.
Plan Overview:
Starting at $6 per hour
Includes 10 hours of task work
1 user included
1 dedicated assistant assigned
Working hours: Monday to Friday, 9:00 AM – 6:00 PM
Billing Terms:
Services are billed in advance, unless otherwise agreed
Additional hours beyond the plan will be billed at the agreed hourly rate
Listenza follows a no hidden charges policy
By purchasing this service, the Client:
Authorizes Listenza to charge applicable fees via a secure, PCI-compliant payment processor
Confirms that payment details are entered directly on a secure third-party platform
Acknowledges that Listenza does not store or access card information
All payments must be made in full at the time of purchase unless otherwise agreed in writing.
Services will begin within 3–5 business days after payment confirmation
Tasks will be performed during the defined working hours
Communication will be conducted via email, chat, phone, or WhatsApp
Listenza will make reasonable efforts to deliver services efficiently and professionally.
The Client agrees to:
Provide clear instructions, campaign goals, and task requirements
Maintain timely communication and responsiveness
Provide necessary access to CRM systems, websites, social media accounts, and tools
Review and provide feedback on completed tasks when required
Failure to provide access or communication may result in delays or reduced service effectiveness.
Listenza provides support services only and does not guarantee specific results such as closed deals, rankings, or conversions
Outcomes from cold calling, outreach, SEO, and marketing efforts depend on multiple external factors beyond Listenza’s control
The Client is solely responsible for all final business decisions, negotiations, and results
Clients receive ongoing support via:
Phone
Chat
Progress updates and task tracking may be provided through shared tools (e.g., Google Sheets or CRM systems).
No refunds will be issued once services have commenced
Refund requests must be submitted in writing and are subject to review
Approved refunds, if any, will be processed within 30–60 business days
This Agreement remains valid for the duration of the purchased service plan
Either party may terminate the Agreement with written notice
No refunds will be issued for unused hours once services have started.
Both parties agree to maintain strict confidentiality of all business, client, and operational information.
No data, credentials, or proprietary information shall be shared with third parties without prior written consent, except as required by law.
To the fullest extent permitted by law, Listenza shall not be liable for:
Indirect or consequential damages
Loss of business, revenue, or opportunities
Results arising from marketing or outreach activities
All outcomes remain the responsibility of the Client.
Listenza observes official U.S. public holidays. Services may be paused during these periods. Clients will be notified in advance whenever possible.
This Agreement represents the complete understanding between the parties and supersedes all prior discussions or agreements.
Any modifications must be made in writing and agreed upon by both parties.
By purchasing or using Listenza’s services, the Client:
Confirms they have read and understood this Agreement
Agrees to all terms outlined above
Authorizes payment processing as described
For any questions regarding this Agreement, please contact us at info@listenza.com.
